In an effort to improve the information system capabilities of American Indian tribes, the American Indian Law Center partnered with WRMA to study the problem and implement solutions. Their work resulted in a commitment to design and develop a case management information system in two phases that would support tribal human services casework staff. Phase I of that effort consisted of a series of meetings with tribes to determine the scope of services provided to tribal members and to identify what information was collected and how it was used by the tribes to manage and administer their service delivery programs. Phase I also helped to identify weaknesses in the tribes’ data collection and reporting activities and set the stage for Phase II. The work in Phase II resulted in the development of an information system that tracked and monitored the provision of services to children and families in tribal service delivery settings. That system, the Tribal Information System, was implemented and expanded in tribal agencies that supported a wide range of human services program activity. Under the direction of WRMA, the Tribal Information System was implemented at the Hopi Tribe, the Native American Coalition of Tulsa, the Quinault Nation, the Tanana Chiefs Conference, and Three Affiliated Tribes.

